Why is my account verification denied?

Your account verification could be denied due to the following reasons:

• Your documents do not match.
• Your document is not valid up to 6 months from the date you submitted your KYC application.
• Your document is not legible and/or it appeared to be modified by a photo editing software.
• Your selfie is unclear, has glare, or is blurry.

Please resubmit your account verification application and make sure you carefully follow our requirements in order to have a successful account verification next time. Please note too that PIWI247 has sole discretion whether to approve or deny any account verification.

You may also review the account verification requirements and guidelines here.